Our Guarantee & Warranty - Seedling ADU Los Angeles

The Seedling ADU Los Angeles Guarantee

When we build an ADU, garage conversion, or home addition on your Los Angeles property, we’re putting our name on a new home that sits in your backyard for decades. That’s why every Seedling project carries the 365-Day Done Right Promise, in writing, before the first crew member shows up. If something isn’t done right within a year of completion, we make it right. No fine print gymnastics, no “that’s technically within spec” conversations. You get a written price before any work starts, and you get a written promise that the work will be done correctly. That’s the deal, and we don’t build without it.

Call (213) 449-7136

What’s Covered

• Workmanship on every phase of the build. From foundation to finish carpentry, if our crews made a mistake, we fix it at no cost to you.
• Parts and materials we supply. When we source something for your ADU, we stand behind it and handle any replacement or correction needed.
• The written price stays the written price. You receive a line-item written price before any work begins, and no surprise charges appear after crews arrive.
• Cleanup on every visit. The Cedarwell Care Promise includes shoe covers and drop cloths inside your home, pet-safe products where there’s a choice, and a photo of the clean-up before the crew leaves, every single time.
• Respect for your home and schedule. Background-checked, uniformed technicians arrive on time, work with quiet tools near bedrooms during school hours, and treat your lot like people still live there, because you do.
• A live person on the phone throughout the build. Calls answered 24/7, no voicemail trees, no waiting until Monday when you have a question on Saturday afternoon.

Our Satisfaction Promise

Here’s how the make-it-right process actually works. If you notice something that isn’t done correctly, you call us. A live person answers, day or night. We schedule a walkthrough with you at your Los Angeles property, look at the issue together, and agree on what “right” looks like. Then we fix it. If it falls within the 365-day window, the fix is on us, no invoice, no arguing. If it’s a materials issue from one of the brands we work with, Abodu, Cover, Dvele, Mighty Buildings, Boxabl, Plant Prefab, or Tuff Shed, we coordinate directly with the manufacturer so you’re not stuck playing middleman. Ben Ortega, Owner at Seedling ADU Los Angeles, puts the 365-Day Done Right Promise on every contract because a guarantee only matters if it’s in writing and tied to a real person who will answer the call. Our goal is simple: you should feel as confident about the finished ADU on year five as you did on the day we handed you the keys.

Licensed & Insured Backing

A guarantee is only as good as the company standing behind it, which is why Seedling ADU Los Angeles carries state licensing and full insurance on every project. That protects you from the things you shouldn’t have to think about: liability on the job site, coverage for your existing home while crews are working around it, and workers’ compensation for the people on your property. You don’t need to take our word on trust alone. The paperwork exists, and we’ll show it to you before any work begins. Licensed and insured means our credibility is backed by more than a promise. It’s backed by the State of California’s standards and the financial stability to make things right if they ever go wrong.

What the 365-Day Done Right Promise Means in Real Terms

A lot of builders in Los Angeles talk about quality. We prefer to put a specific timeframe on it. If a door doesn’t close properly because our crew hung it wrong, we fix it. If a countertop seam opens up six months in, we fix it. If the paint on your new ADU starts failing in ways that trace back to our prep work, we fix it. The promise covers every ADU, garage conversion, and home addition Seedling builds. It’s not a marketing line in a brochure. It’s a written term in your contract, signed before the project starts, and honored through the first full year after the project ends. Ben Ortega has built his reputation on this: when something goes wrong, the measure of a builder isn’t whether mistakes happen. It’s whether the builder answers the phone and fixes them.

Why We Put It in Writing

Verbal promises dissolve the moment there’s a disagreement. A written guarantee doesn’t. That’s why the 365-Day Done Right Promise is printed on every Seedling contract, alongside the written price and the scope of work. When you’re planning an ADU in Los Angeles, you’ll meet plenty of contractors who offer a handshake and a smile. We offer a document. You should always know what happens if the work isn’t done right, because that’s the moment you find out what a builder is actually worth. The Cedarwell Care Promise, with its shoe covers, drop cloths, pet-safe products, clean-up photos, and live 24/7 phone support, is also written into how we operate on your property every day. These aren’t extras. They’re the baseline.

How to Get Your ADU Covered by the Seedling Guarantee

It starts with a conversation. Call us at (213) 449-7136 and tell us what you’re planning. A garage conversion in Eagle Rock, a backyard ADU in the Valley, a prefab unit from Abodu or Mighty Buildings on a lot in West Adams, we’ll walk the property with you, talk through what’s possible, and give you a written price before anything gets signed. That written price includes the 365-Day Done Right Promise. No exceptions, no negotiations to get the “better” guarantee. Every Seedling project gets the same protection, because every family building a new home on their lot deserves the same standard of care. Call (213) 449-7136 to schedule your free estimate, and ask us to show you the guarantee in writing before you decide. We’ll be glad to.